OFFER REQUEST
You are in the right place! We will contact you and discuss your needs and requirement for your hotel.
* Required Field
Select the subjects of your interest:
Booking Engine
Channel Manager
Websites
Internet Marketing
Social WiFi
StAY-UP-TO-DATE with the latest news
Subscribe to our newsletter and get the latest updates from Profitroom. Don't worry, no spaming
I agree to disclose my email address for promotional activities
+48 61 840 23 80

Telephone sales

often starts with the following sentence:

“I’m on your website and…”.

The relevant portion of guests finds it more comfortable to book a perfect room by phone rather than make an online reservation independently.

The analysis of long phone conversations reveals that a road to mutual agreement is often tiring for both interlocutors and that the margin of error is wide. Moreover, guests are sometimes presented with less interesting and financially attractive offers than those available on the Internet and the presentation of the lists of benefits isn’t worth noting. Therefore, the telephone sales conversion is lower than expected.

Easy Sell

improve sales potential

You can achieve it thanks to EasySell, which expands the range of sales possibilities offered by UPPER Booking Engine by a telephone channel. The automation of the offering process provided by EasySell will turn each Receptionist into a sales specialist without constant professional trainings.

During the phone conversation with a guest, the system lets you tailor the offer to his individual needs and sends it to him with precise cost evaluation. The guest, however, may immediately confirm the offer by booking it online.

TIME OPTIMISATION

Once you have made your inquiry by phone or e-mail in a hotel, you’ll have to wait 24 hours for the standard offering process. In the meantime, many guests make their reservation online through agencies or book a room in a different hotel.

Thanks to EasySell, the offering time is limited to 3 minutes. Such a reduction significantly boosts sales.

Peter, Senior Revenue Manager

SAMPLE EASY SELL MESSAGE

HOW IT WORKS

The system suggests the most suitable offer.

Once the guest’s e-mail address, the date of stay and the number of visitors have been entered, the system suggests the most suitable offers and rooms, according to selected criteria. The receptionist may choose one or more ready-made solutions. Next, the selected options are sent to the guest by email.

EASY SELL STEP BY STEP…

Major advantages of Easy Sell

Why to use this tool?

  • immediate calculation of all available offers,
  • possibility to send an offer to the guest during a phone conversation,
  • increased chance of finalising a reservation,
  • up-to-date offers and real-time availability of hotel rooms,
  • smaller margin of error in calculations,
  • possibility to integrate the system with the hotel’s mailbox,
  • safe, electronic methods of payment,
  • possibility to settle accounts with employees based on the efficiency of telephone sales,
  • increased satisfaction of guests and hotel staff.

STAY UP-TO-DATE
with the latest news

Subscribe to our newsletter and get the latest updates from Profitroom. Don't worry, no spaming

I agree to disclose my email address for promotional activities
This website uses COOKIES.

By browsing it you accept our cookies policy, according to your browser settings.

OK, close